How to make your Help Center future-proof: embracing key trends
Discover the latest trends and technologies transforming hardware help centers. Learn how AI-powered virtual assistants, AR/VR, and self-service options are shaping the future of customer support. Unlock insights and best practices to elevate your help center and drive business success.
Strategically cutting costs with automation
In today’s economy, where many companies are feeling immense pressure, there’s a need to become lean and cut costs. With a recession looming (or already here), companies everywhere are being forced to get creative about how they provide a great support experience with stagnant or shrinking budgets.
2022 in review: a year of change, uncertainty, and innovation
As we reach the end of 2022, we look back at the hardware trends that have had a significant influence on the industry this year. From recession and increased focus on sustainability to adoption of cloud platform solutions and AI, the hardware market has definitely been transformed.
Mavenoid’s IRL meet-ups and why they are important for a remote-first company
Like many other companies worldwide, Mavenoid became a remote-first company when the pandemic hit in March 2020. During the next two years, we went from being a team of 10, all working from our office in Stockholm, to being a remote 74 person company located in 15 countries across the globe.
Guide: The ultimate support guide for consumer electronic brands
If you’re wondering what steps you can take to improve your consumer electronics support, Mavenoid is here to help. Download our new guide, where we’ll share proven strategies for providing exceptional consumer electronics support and highlight solutions that drive lasting success.