Around the world, electric scooters, bikes, and mopeds are transforming urban life as we know it—and consumers can’t get enough.
Study after study shows that micromobility is here to stay. But in an ultra-competitive industry, companies have to be highly strategic as they scale.
Beyond manufacturing excellent vehicles, they must also offer superb micromobility support—otherwise they risk stalling growth, jeopardizing user safety, facing lawsuits, ruining brand reputation, hurting their bottom line, and crashing and burning in the customer experience era.
In this guide, we share five proven strategies for providing exceptional micromobility support, along with testimonials from two industry experts: Oliver Bruce, host of The Micromobility Podcast, and Andrew Miles, Head of the Joyride Alliance and Partnerships at Joyride.
Ready to supercharge your micromobility support?