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customer service leadership

A collection of 2 posts

customer support

How to make your Help Center future-proof: embracing key trends

Discover the latest trends and technologies transforming hardware help centers. Learn how AI-powered virtual assistants, AR/VR, and self-service options are shaping the future of customer support. Unlock insights and best practices to elevate your help center and drive business success.

  • Mavenoid
    Mavenoid
6 min read
customer service leadership

The 6-Star Ninja Skill Set for Kick-Ass Customer Service

The next person who answers the phone will determine whether the company is slated or celebrated on social media. Is it a Muppet, or a Support Ninja?

  • Gareth Pretorius
    Gareth Pretorius
4 min read
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