Introducing AI Retrieval
AI Retrieval is the new tool you need for your customers to self-service their products. With it, you can increase self-service coverage while decreasing your time to resolution and support team maintenance costs. Read on to learn what AI Retrieval is, how it works, and where you can implement it.
Speak your customers’ language — the importance of multilingual support
You may be wondering how to address the need for multilingual support within your current support strategy. Mavenoid is here to help. Read on to learn the key benefits of why implementing support in multiple languages will help your company scale.
Customer support trends —Is automation technology replacing the call center?
With the emergence of new support automation technologies, the extent to which call centers were the most efficient solution is being reassessed. As technology continues to improve, there is the question of if call centers will become completely obsolete.
Introducing Mavenoid’s Flow Advisor - How Flow Advisor Improves Product Support Efficiency
At Mavenoid, we recognize the importance of consistent improvement within our tool and for our customers, and are excited to introduce our latest solution “Flow Advisor.” Gain insights on how Flow Advisor works, what makes it so novel, and how it will improve your team's product support efficiency.