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self-service

A collection of 3 posts

video support

5 Ways Video Support Improves Customer Service

In this post, we’ll cover five key benefits of video support, and why it’s a vital part of a successful hybrid support model.

  • Maisie Silverman
    Maisie Silverman
  • Jonathan Koo
    Jonathan Koo
5 min read
hardware support

Guide: How to get micromobility support right

In this guide, we share five proven strategies for providing exceptional micromobility support, along with testimonials from two industry experts: Oliver Bruce, host of The Micromobility Podcast, and Andrew Miles, Head of the Joyride Alliance and Partnerships at Joyride.

  • Mavenoid
    Mavenoid
1 min read
technical support

Introducing Mavenoid’s Flow Advisor - How Flow Advisor Improves Product Support Efficiency

At Mavenoid, we recognize the importance of consistent improvement within our tool and for our customers, and are excited to introduce our latest solution “Flow Advisor.” Gain insights on how Flow Advisor works, what makes it so novel, and how it will improve your team's product support efficiency.

  • Maisie Silverman
    Maisie Silverman
  • Jonathan Koo
    Jonathan Koo
  • Galina Ryzhenko
    Galina Ryzhenko
4 min read
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