• Home
  • About
  • Careers

company news

A collection of 10 posts

company news

Making Mavenoid even more secure and accessible for global hardware brands and their customers

Mavenoid Product Assistant, is now accessible and WCAG AA compliant. That means, no matter what your customers' access needs are, our product will be usable by all.

  • Gintautas Miliauskas
    Gintautas Miliauskas
2 min read
company news

Announcing Mavenoid’s Series B — and how we’re building the world’s leading platform for product support

Today, Mavenoid announced our $30 Million Series B fundraising round, led by Smedvig Capital.

  • Shahan Lilja
    Shahan Lilja
3 min read
company news

Streamline support with Mavenoid Copilot

We’re excited to announce our latest product update — Mavenoid Copilot. We created Mavenoid Copilot to remove the burden for support team members of navigating through various tools and tabs to solve a customer's issue.

  • Maisie Silverman
    Maisie Silverman
4 min read
company news

Introducing the importance of Assistant Webpages in support

Read on to learn exactly what Assistant Webpages are, how they work, and how they can up-level your tech support.

  • Maisie Silverman
    Maisie Silverman
3 min read
company news

Meet 
Mavenoid 
— Q&A with Mavenoid's Head of Marketing 
Jonathan Koo

Jonathan Koo joined Mavenoid as Head of Marketing in March 2021. Read on for his thoughts on his experience with building out the marketing team at Mavenoid.

  • Mavenoid
    Mavenoid
2 min read
company news

Introducing Mavenoid's Intent Recognition V4

This blog post will outline everything you need to know about Intent Recognition and how it is related to providing phenomenal support. Let’s get started.

  • Maisie Silverman
    Maisie Silverman
  • Galina Ryzhenko
    Galina Ryzhenko
  • Cenny Wenner
    Cenny Wenner
5 min read
company news

Announcing Mavenoid’s Zapier Integration

We're excited to announce that our new Zapier integration is now live. With this new integration, Mavenoid can seamlessly integrate with the tools & workflows you are already using.

  • Maisie Silverman
    Maisie Silverman
3 min read
company news

Mavenoid launches live video for remote product support, using customers’ smartphones

Customer support teams around the world struggle with unresolved support cases, as the Coronavirus pandemic has made on-site support near impossible. But as video calling has become the new standard for how millions

  • Niklas Alvarsson
2 min read
company news

Mavenoid raises $8 million to end expensive, repetitive technical support

Mosaic Ventures joins Creandum and Point Nine Capital in financing Mavenoid, the platform for automated product support. The round was raised on the back of signing new deals with several global Fortune 500

  • Niklas Alvarsson
3 min read
company news

Say Hello to the New Virtual Expert

Here are some news to make your technical support life easier. This time we've focused on making the interface and functions even more intuitive. Hope you'll like it! Made for mobileTechnical support should

  • Anna Wehlin
2 min read
© 2023
Latest Posts Privacy Policy Twitter